
Financial Freedom Podcast with Dr. Christopher H. Loo, MD-PhD #146 - Reduce Customer Support Time by 70% and Increase Sales by 5-10% on Autopilot: TrackMage's Secret to Success
Description: Welcome to this week's episode of the Financial Freedom Show. Today, we're discussing the importance of customer experience in eCommerce and how it can impact customer retention. Our guest, Irina, is a SAAS founder and business consultant who specializes in operations and processes optimization, with a wide range of experience in eCommerce.
In this conversation, Irina shares valuable insights on how eCommerce store owners can make 5-10% extra sales on autopilot without increasing their ad spend or hiring more staff, and also cut customer support costs by 70% without getting bad reviews or refunds from impatient customers.
We also delve into the top supply chain management mistakes store owners make and how to avoid them. Irina answers common questions such as how to create the best post-purchase experience for your customers, get extra sales from existing customers, monitor delays in delivery time, and reduce the cost of your customer support. She also shares tips on how to improve your product reviews.
Join us for this informative conversation on eCommerce customer experience and learn how to improve your store's operations and processes to grow your business.
To download Irina's free ebook "How To Make 5-10% Extra Sales On Autopilot Without Increasing Your Ad Spend Or Hiring More Staff", click here:
https://trackmage.com/flywheel-extra-sales/
Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Due your due diligence.
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