Intelligence Squared Business Weekly: How to design a company, with Dr Naomi Stanford
Jan 31, 2022
Naomi Stanford, an expert in organizational design, has guided major companies like British Airways and shaped workflows for governments. She discusses the shift in workforce dynamics post-pandemic, emphasizing the need for inclusive policies and open communication. Naomi uses 'Don't Look Up' to explore power dynamics in organizations and contrasts the flexibility of private sectors with the political challenges in government. She highlights the importance of recognizing global trends to improve organizational effectiveness and leadership.
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Pandemic's Impact on Organizational Value
- The pandemic forced organizations to re-evaluate essential tasks and revealed the importance of undervalued workers.
- It highlighted a potential two-tier system, emphasizing the need for equitable policies.
Designing Equitable Hybrid Work Policies
- Design equitable policies for hybrid work, considering individual circumstances and preferences.
- Recognize that some employees face challenges working from home while others thrive.
The Abilene Paradox and Organizational Hierarchy
- The Abilene Paradox describes how group pressure can lead to poor decisions, even when individuals disagree.
- Organizational hierarchies can prevent employees from speaking up, hindering effective decision-making.
