Understanding Microsoft Teams Premium: Features and Use Cases
Feb 19, 2025
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Mansoor Malik, Principal Group Product Manager for Microsoft Teams Premium, shares insights from his extensive experience with the platform. He dives into key features like Intelligent Recap and Microsoft Places, highlighting how these tools enhance productivity in hybrid work settings. Malik discusses the value evaluation of Teams Premium, focusing on ROI and branding in corporate communications. He also addresses advanced security features that empower users, ensuring privacy and data protection in modern workplaces. Tune in for an engaging exploration of workplace innovation!
Teams Premium offers innovative features like Intelligent Recap and Microsoft Places to enhance communication and workspace management in hybrid settings.
The platform enables organizations to track usage and ROI effectively, empowering IT administrators to optimize feature utilization for better productivity.
Deep dives
Understanding Teams Premium
Teams Premium is designed to meet the evolving needs of organizations navigating the hybrid workplace. As companies transition from pandemic-driven adaptations, there has been a significant rise in the usage of Teams for meetings and communications, with users seeking customized, engaging, and secure interactions. The platform's features enable users to efficiently manage their communications while ensuring that productivity remains a priority despite an increase in virtual meetings. In response to concerns over security threats in this new hybrid environment, Teams Premium addresses these issues by offering tools tailored for both information workers and IT administrators.
Key Features of Teams Premium
Among the standout features of Teams Premium, Intelligent Recap significantly enhances user experience by allowing participants to catch up on meetings with summaries that focus on key action items. Additionally, the 'Places' feature supports hybrid work by helping users discover who is present in the office and optimizing workspace management for IT admins. Further innovations include advance town halls and the QZAP tool, which improves call handling capabilities and provides managers with necessary insights through reporting and monitoring functionalities. By consolidating these various tools, Teams Premium simplifies the communication landscape within organizations, bridging the gap between in-office and remote work.
Maximizing Value Through Usage Insights
To ensure organizations realize the value of Teams Premium, Microsoft provides a usage dashboard and tools that allow IT admins to assess feature utilization among employees. Research conducted by Forrester indicates a strong return on investment, with businesses seeing a positive business case in the first year of adoption. Users can better understand application usage, empowering them to identify areas for optimization or reassignment of licenses if features are underused. This data-driven approach helps companies evaluate their specific needs and apply Teams Premium solutions where they can have the most significant impact.
Mansoor Malik, Principal Group Product Manager - Microsoft Teams at Microsoft, explores the world of Microsoft Teams Premium, a significant focus for Microsoft in 2025.
Teams Premium enables organisations to better manage communications and advanced workloads efficiently in a hybrid workplace.
Headline features include Intelligent Recap, Queues app and Microsoft Places
Find out about lesser-known but still valuable features
Realising the ROI for Teams Premium
Thanks to Logitech, this episode's sponsor, for their continued support.
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