Sparks: How to Navigate Tough Choices and Find Your North Star

In today's leadership spark, I speak with Tiger Tyagarajan, CEO of Genpact. We delved into his personal journey and the importance of making tough choices and the key factors in navigating them, such as data-driven decision-making, collaboration, and transparency.

He also emphasized the significance of having clear objectives and aligning them with the company's purpose, values, and culture. It's important to stick to the organization's North Star and making decisions that prioritize client satisfaction and long-term relationships. Our conversation also touched on Genpact's response to the COVID-19 pandemic, showcasing their ability to adapt quickly and redeploy employees to meet changing demands.

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This episode is sponsored by AvePoint. Take control of your SaaS environment and ensure secure collaboration with AvePoint.

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