Modern CTO The AI Conversation CTOs are Having Behind Closed Doors with Robert Duffy, CTO at HealthEdge
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Aug 11, 2025 In a thought-provoking discussion, Robert Duffy, CTO at HealthEdge, sheds light on the secret conversations CTOs are having about AI. He reveals the challenges of integrating AI across large organizations and balancing innovation with regulatory compliance in healthcare. Duffy delves into the transformative potential of AI for automating healthcare claims and enhancing efficiency. He also addresses the cultural shifts needed to foster innovation while adhering to ethical guidelines in technology. A must-listen for anyone interested in the future of AI in healthcare!
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Demo Fatigue Hinders Real Adoption
- Robert Duffy says demos haven't advanced people's ability to deploy AI at scale.
- Teams see potential but struggle to convert flashy demos into production ROI.
AI Migration Is A Big Organizational Shift
- Robert Duffy compares moving work to AI to a cloud migration in scale and impact.
- He argues organizations need the same processes, tooling, and wave planning for AI migrations.
Real Estate Software Taught Implementation Is Everything
- Joel Beasley recounts selling software where 100-person teams shrank to 10 after rollout.
- He learned implementation, customer service, and behavior change dominate success.