The Red Carnation Blueprint: Making Every Guest Feel Like the Only One - Suzie Thompson, Red Carnation Hotels

In this episode, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, shares insights into how her teams blend data, culture, and creativity to deliver exceptional guest experiences.

This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. 

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands