FRICTION with Bob Sutton
The Basic Hygiene of Management
Jul 5, 2017
Management expert Michael Dearing discusses the timeless truths of good management, rules of engagement for creative tension, and the importance of velocity in startups. The podcast also explores intentional friction in retail design, enhancing communication in organizations, and the role of capitalism in advancing civilization.
25:29
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Quick takeaways
- Identifying and addressing sources of friction is crucial for organizational success and productivity.
- Startups' agility and quick decision-making capabilities give them an edge over large corporations, emphasizing the importance of high output and urgency.
Deep dives
Friction in Organizations: Understanding and Managing Friction
Friction in organizations, as discussed in the podcast, refers to the feeling of being stuck or hindered within an organization, leading to frustration and reduced effectiveness. The presence of friction can make it harder for individuals to perform their roles and can have negative impacts on overall organizational success. The podcast emphasizes the importance of identifying the sources of friction, addressing them effectively, and introducing good friction that enhances productivity and collaboration.
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