AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
The Basic Hygiene of Management
FRICTION with Bob Sutton
Examining the Benefits of Introducing Friction in Retail and Web Design
Exploring the use of intentional friction in physical retail and web design to engage customers and boost sales. Examples from stores like IKEA and Sephora showcase how strategized 'slowdown zones' and features like infinite scrolling contribute to increased brand engagement.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode