Modern CTO How The Telegraph is Redefining the News with AI with Dylan Jacques, CPTO
Nov 3, 2025
Dylan Jacques, Chief Product and Technology Officer at The Telegraph, dives into the transformative impact of AI on journalism. He discusses the balance between rapid AI feature deployment and maintaining journalistic integrity. Topics include personalization in news consumption, the importance of trust amidst deepfake concerns, and the necessity of human oversight in AI outputs. Dylan shares his vision for agile product development, emphasizing experimentation and learning in the fast-paced tech landscape.
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AI As The Latest Megatrend
- AI is the latest megatrend forcing publishers to reinvent how they generate revenue and sustain journalism.
- Dylan says AI can boost productivity and quality if used thoughtfully and not to dilute human-led journalism.
Human-Led Journalism Augmented By AI
- AI tools will enable journalists to interrogate massive datasets and improve research quality.
- Dylan expects human-led journalism augmented by AI to deliver broader, higher-quality reporting.
Trust Threat From Third-Party LLM Feeds
- Publishers must preserve direct relationships with readers to maintain trust as content is fed into LLMs.
- Dylan warns third-party generalization of content risks eroding brand trust and journalistic standards.