Your Brain at Work The Neuroscience of Difficult Conversations
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Mar 21, 2025 Explore the neuroscience behind why we shy away from tough conversations and how to approach them effectively. Discover strategies that foster psychological safety in the workplace, making feedback feel constructive rather than threatening. Learn about the SCARF model, designed to navigate emotions during high-stress discussions. The podcast also discusses the financial impact of communication, emphasizing that improving dialogue can enhance both employee morale and organizational performance. Transform your tough talks into valuable dialogues!
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Predicted Social Threat Drives Avoidance
- People avoid difficult conversations because they predict strong social threat responses in others.
- That prediction (status, autonomy, relatedness threats) makes the speaker anxious and causes avoidance.
Ask First To Halve Feedback Stress
- Ask for feedback before giving it to halve stress for both people.
- Use an asking-first routine to reduce physiological threat and make feedback more productive.
Mandated Candor Often Backfires
- Forcing candid feedback often backfires and increases conflict.
- Meta-analyses show feedback can harm or do nothing unless delivered thoughtfully.
