Holiday Shopping Under Fire: AI Bots and Targeted Attacks Hit Online Retailers

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In this solo episode of Fraudology, host Karisse Hendrick delves into the rapidly increasing high-stakes of fraud targeting online retailers. -Especially with the holiday shopping season around the corner.

From expanding on the vulnerabilities due to system integrations between vendors & online merchants to the rise of reshipping scams and the use of adaptable AI bots, Karisse explores current trends and tactics employed by cybercriminals that are greatly impacting fraud-fighters and quite literally, keeping them up at night.

With insights on race condition attacks, address manipulations, and the speed of innovations in technology, along with the unexpected impacts of GDPR requirements on fraudsters' knowledge, this episode sheds light on the importance of continually improving counter-measures, collaboration among peers, and staying informed when fighting fraud.

Articles & Episodes mentioned in today's episode:

Krebs on Security: Russian Reshipping Service SWAT USA Drop Exposed: https://krebsonsecurity.com/2023/11/russian-reshipping-service-swat-usa-drop-exposed/

Previous episode highlighting the surge in multiple attack methods exploiting API connections w/ 3rd party vendors: https://open.spotify.com/episode/1fjmmMjtFimiPs09fa0RQW?si=YwlQvF3kQ_yBlSKXzIxv0Q

Episode in 2022 talking about the fraud ring dubbed the "Master Manipulators":

Part 1: https://open.spotify.com/episode/0OgranYsuBxb8svZUrTgBv?si=Tj7GQNcMSa65kCp0efv7mg

Part 2: https://open.spotify.com/episode/62iGFdEZTUFy8ZHStJJnQS?si=hkQ_xJZ_R_yRqzHiS0X_GA

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.