Defining Hospitality

A Lifetime in Hospitality - Xavier Lividini - Defining Hospitality - Episode #197

Apr 23, 2025
Xavier Lividini, Managing Partner at Hospitality Advance International, shares his rich journey in hospitality, rooted in a family legacy of hoteliers. He reflects on his experiences at iconic hotels like the Waldorf Astoria, emphasizing the importance of memorable guest interactions. Lividini discusses the shift toward coaching leadership styles, fostering team growth, and embracing diverse experiences. His entrepreneurial ventures in boutique hotels highlight financial acumen and interpersonal skills as keys to success in the industry. Tune in for invaluable insights and inspiring stories!
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ANECDOTE

Learning Hospitality at Waldorf Astoria

  • Xavier shares stories from his early career at the Waldorf Astoria, including meeting Frank Sinatra and learning hospitality from a legendary manager Mr. Joseph.
  • Mr. Joseph taught the art of greeting guests like a show and emphasized watching the restaurant by sitting facing the entrance during lunch.
ADVICE

Success Requires Attitude and Coaching

  • Attitude and genuinely enjoying working with people are crucial to success in hospitality.
  • Shift from ego-driven management to coaching and working with teams to grow leadership.
ADVICE

Best Places to Start in Hospitality

  • Starting your hotel career at the front desk or in convention services is ideal for broad guest interaction.
  • These roles expose you to multiple departments and build a strong foundation in hospitality operations.
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