Life Lessons in Hospitality: Integrity and Positivity

Sometimes you find yourself born into a business. That’s exactly what landed Xavier Lividini, Managing Partner at Hospitality Advance International, in the hospitality industry as he comes from a family of hoteliers! Xavier shares insights from his extensive career in operations, marketing strategy, and hospitality management and development. The episode covers stories from his time at iconic hotels like the Waldorf Astoria and the InterContinental and highlights valuable lessons from his family’s multigenerational involvement in the hotel industry. He also shares his entrepreneurial journey of founding Hospitality Advance International and his rewarding work in the boutique hotel space. The episode provides a refreshing look into some interesting hospitality stories that you won’t want to miss.

Takeaways:

• Focus on creating memorable experiences for guests in all aspects of hospitality, from the welcome at the front desk to the services provided in restaurants and rooms.
• Gain experience in varied departments such as front desk operations, food and beverage, and sales. Broad knowledge across departments can lead to more significant leadership opportunities.
• Shift from a traditional management style to a coaching approach. Focus on developing your team by providing constructive feedback and supporting their growth.
• Stay open to learning from peers, mentors, and even those you supervise. Recognize the value of diverse experiences and backgrounds in the industry.
• Be prepared to take on responsibilities outside your comfort zone. These challenges can provide significant learning experiences and opportunities for advancement.
• Engage in professional organizations and groups to stay updated with industry trends and connect with other professionals globally.

Quote of the Show:

“It’s really about working with people, working with a team, and coaching these people.” - Xavier Lividini

Links:

• LinkedIn: https://www.linkedin.com/in/xavier-lividini-5402035/ 
• Website: https://www.hospitalityadvance.com/ 

Shout Outs:

• 4:32 - Waldorf Astoria https://www.hilton.com/en/brands/waldorf-astoria/ 
• 5:03 - Frank Sinatra https://en.wikipedia.org/wiki/Frank_Sinatra 
• 11:15 - Westin Hotels https://westin.marriott.com/ 
• 11:16 - Intercontinental Hotel https://www.ihg.com/intercontinental/hotels/us/en/reservation 
• 12:28 - Houstonian https://www.houstonian.com/ 
• 15:44 - Flamingo Hilton https://www.hilton.com/en/hotels/lasflgv-hilton-grand-vacations-club-flamingo-las-vegas/ 
• 18:22 - Penn State University https://www.psu.edu/ 
• 21:46 - Madison Square Garden https://www.msg.com/madison-square-garden 
• 25:57 - Century Plaza https://www.fairmontcenturyplaza.com/ 
• 31:09 - Lime Tree Bay Resort https://www.limetreebayresort.com/ 
• 36:58 - The Mutiny https://www.providentresorts.com/the-mutiny-hotel-coconut-grove-miami 
• 40:45 - Hilton https://hilton.com/ 
• 41:54 - Meadowlands Hilton https://www.hilton.com/en/hotels/ewrhhhf-hilton-hasbrouck-heights-meadowlands/ 
• 42:38 - New Yorker https://www.newyorkerhotel.com/ 
• 43:24 - Luther Rackley https://en.wikipedia.org/wiki/Luther_Rackley 

🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/ 

Ways to Tune In: 

• Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX
• Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386
• Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s
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• Transistor: https://www.defininghospitality.live/