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You know that problem client needs to go—so how do you solve the problem without misery?
In this episode of Two-Brain Radio, Chris Cooper explains how you can set up referral partners who will be able to help the clients you can't. With this network in place, you'll be more likely to offload clients you don't want so you can focus on your best clients.
If you don't have a plan, you're likely to get angrier and more frustrated with your worst clients, then eventually blow up. That's bad for you, the client and the business.
To get ahead of issues, listen to this show, then take action. When you determine a client is a bad fit for your gym, you'll have a plan in place.
Links
Seed Clients and Weed Clients
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Gym Owners United group
1:45 - Referring bad fits elsewhere
3:50 - Finding referral partners in your town
7:21 - Learning from a mistake