Rosenfeld Review Podcast cover image

Rosenfeld Review Podcast

The Beautiful Mess of Product Development with John Cutler

Nov 2, 2023
John Cutler, senior director of product management at Toast and writer of 'The Beautiful Mess' newsletter, discusses the complexities of collaboration and the need for deep alignment in product and design. He emphasizes the importance of listening to multiple frames and perspectives while exploring a way forward together. The podcast also explores the challenges of mapping an organization and suggests alternative metaphors for team dynamics in product development.
36:20

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Deep alignment in product development involves understanding and acknowledging different frames and perspectives on a given problem, rather than simply converging on a single perspective.
  • Teams should focus on exploring and understanding different frames and perspectives, allowing for deeper alignment, instead of rushing to alignment which often leads to oversimplification and the loss of coherence.

Deep dives

The Importance of Deep Alignment in Product Development

In this podcast episode, John Cutler discusses the concept of alignment in product development. He argues that the current notion of alignment is shallow and often leads to premature convergence. Instead, he advocates for deep alignment, which involves understanding and acknowledging different frames and perspectives on a given problem. Cutler emphasizes the importance of developing a coherent view of the problem, even if team members do not agree on every aspect. He shares an example of a design and research team that struggled with alignment due to a lack of understanding of each other's different frames on the customer problem. Cutler suggests that deep alignment requires structural and organizational considerations rather than simply converging on a single perspective.

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner