

365. Value Add AI
Sep 23, 2025
Jen and Pete dive into the transformative role of AI in 2025. They explore how AI can serve clients better, framing it through a service-first lens. Practical examples abound, from leveraging AI for meeting summaries to enhancing accountability. The duo also tackles the complexities of trust in AI, highlighting how transparency can foster relationships. Plus, they discuss AI's potential as an inclusive leadership coach. The conversation is packed with insights on using AI generously for others!
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Serve Clients First With AI
- Seth Godin reframes the key question from "How can I make my life easier with AI?" to "How can I use AI to serve my clients?".
- This shifts AI from self-serving efficiency to a tool for generous value creation for others.
Instant AI Summaries After Meetings
- Jen uses Zoom's AI to generate a meeting summary and assign to-dos within a minute of a session ending and sends it to her client immediately.
- That quick delivery helps clients act while ideas are fresh and increases meeting usefulness.
Synthesize Transcripts Into Clear Accountability
- Do not rely on raw transcripts as a substitute for clear, accountable follow-up after meetings.
- Instead, synthesize actions and communicate responsibilities so people remain accountable.