Chief Revolution Officer John DiJulius and Senior Customer Experience Consultant Dave Murray recap the amazing group of speakers who presented during week 5 of The Customer Service Revolution Conference, featuring Ken Blanchard, Adrienne Bankert, J.R. Heckman, Dave Murray, and John DiJulius.

You will learn:

How it all starts with having a vision of what could be
How to create a reality distortion field
What it takes to be a revolutionary
The two primary elements an effective leader must focus on
The four areas leaders must engage in
What is servant leadership?
How to make it stick
Co-creation is critical.
The benefits of beta testing
The power of kindness
Reimagine what kindness really means
Be the kind bulldog!
How to use your resources for the benefit of others
Your kind self is your best self.
Be the change you want to see, when the world needs something new, let it come from you.

Resources mentioned:

https://customerservicerevolution.com/

http://cxcoaching.com/

https://thedijuliusgroup.com/project/cx-executive-academy/

https://thedijuliusgroup.com/project/cx-executive-academy-online/

www.thedijuliusgroup.com

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EPISODE CREDITS:

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028: Recapping Week 5 of The Customer Service Revolution Conference