Emotion At Work Episode 25 - Emotion at work in Emotional Intelligence
Jun 14, 2018
Cliff Lansley, an expert in emotional intelligence and a PhD candidate, discusses the intricacies of emotions in the workplace. He dives into the definitions of emotions and emotional intelligence, unpacking how they can be assessed. Cliff critiques existing assessment methods and emphasizes the need for contextual understanding in evaluations. He highlights the role of emotional scripts that can bias perception and shares insights on developing a more effective EQ model, incorporating individual differences and cultural factors into the mix.
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Motorbiking Trip With His Sons
- Cliff described off-road motorcycling in Romania with his sons as a surprising recent experience.
- He noted they didn't outpace him, which confirmed he remained 'top dog.'
Emotions As Fast, Evolved Processes
- Emotions are automatic processes that protect or enrich our welfare without conscious thought.
- They evolved to prompt quick action but can also misfire and harm social outcomes.
The 500ms Window For Emotion
- Raw emotional impulses happen within 300–500ms and are hard to remove once triggered.
- After that window, awareness allows interruption to choose context-appropriate behavior.
