WHO is your audience? Seems like a simple question, right? But this isn’t just about the titles of the people you’re speaking to. Understanding your audience is about understanding their situation and circumstance, where they came from and why they’re in front of you right now.

“When I say, ‘Who?’ I mean in all aspects. What are they feeling? What are they going through? What’s happening at their company? What’s happening to them personally?”

In this episode, René asks the questions you’ll need to ask so that you understand your audience and address them where they are, no matter whether you’re a public speaker, a sales executive, a parent, coach or just someone hoping to make an impact in your personal relationships.