Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#134 - HVAC Business Ups and Downs and Creating Your Organizational Structure

Jul 30, 2024

John, CEO of Wilson Companies, shares insights on crafting effective organizational structures for home service businesses. He and Jack discuss navigating HVAC's peak season challenges, emphasizing strategic planning and delegation. The conversation highlights the importance of specialized roles within HVAC teams and the impact of market dynamics on hiring. John opens up about moving from a trade-based to a discipline-focused model, aiming for efficiency and regional growth. Tune in for valuable strategies to thrive in the competitive HVAC landscape!

36:58

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John

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Quick takeaways

Establishing a disciplined organizational structure can streamline operations and enhance collaboration as home service businesses grow in size.

Preparing for seasonal fluctuations in HVAC demand is crucial, and businesses can secure competitiveness through proactive strategies and partnerships with wholesalers.

Deep dives

Importance of Booking Leads

Maximizing booking rates for leads is crucial in the home service industry. When entrepreneurs invest significant resources to generate leads, they want to ensure every potential customer is successfully booked. The implementation of coaching programs, specifically Avoca, has demonstrated a marked increase in booking rates. This coaching involves daily evaluations of phone calls, allowing businesses to identify areas for improvement and streamline their operations.

Intro

2min

Navigating Seasonal Challenges in HVAC Business

14min

Navigating Organizational Changes in HVAC and Home Services

5min

Organizational Restructuring for Efficiency

6min

Navigating HVAC Business Structures

9min

Navigating Market Challenges in the HVAC Industry

2min

John joins the show this week from the middle of the woods as he and Jack discuss creating your home service business organizational structure, org charts, and the issues with hiring leaders. It’s also peak HVAC business season and that means an inevitable downturn. Are Jack and John prepared for an HVAC shoulder season? Will John find his way out of the woods? Give a listen to this week’s show, hear about organizational structure for small business owners, and get a massive knowledge level-up on how to grow your business through hiring.

Episode Hosts: 🎤
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter

Special Thanks to Avoca AI Coaching and Training
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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