Think Fast Talk Smart: Communication Techniques 123. Rethinks: Why Curiosity Is Communication’s Secret Weapon
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Jan 9, 2024 
This discussion features Debra Schifrin, a Lecturer at Stanford Graduate School of Business and former NPR reporter. She emphasizes the underestimated power of questions in communication, noting that asking the right questions can build relationships and enhance understanding. Schifrin highlights how curiosity leads to meaningful conversations and personal growth. They explore practical techniques for effective questioning, including tone and structure. Additionally, they address societal pressures surrounding women and smiling, linking self-awareness to improved communication.
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Questions Build Relationships
- Ask questions to build relationships and show you value others.
- Listen actively to their responses to foster trust and understanding.
Disruptive Questions
- Use disruptive questions like "What do you want?" to shift perspectives.
- Ask "How is [negative emotion] serving you?" to prompt reflection and action.
Improv Questioning
- Debra Schifrin learned in improv training to avoid excessive questioning.
- Too many questions put the burden of idea generation on the other person.