Think Fast Talk Smart: Communication Techniques

123. Best Of: Why Curiosity Is Communication’s Secret Weapon

Jan 9, 2024

24:37

Snipd AI

In this podcast, the hosts discuss the power of asking questions in communication. They explore the different goals and benefits of questioning, such as building relationships and coaching. They also dive into the negative aspects of questioning and the influence of tone. Additionally, they emphasize the importance of using value-related words and being open to unexpected answers. They discuss the value of asking insightful questions in interviews and address challenges surrounding smiling in communication. Overall, they highlight the significance of active listening and flexibility in effective communication.

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Quick takeaways

Asking well-crafted questions signals interest, values perspectives, and fosters deeper connections, leading to growth and change.

The tone and intent behind a question significantly shape its impact, emphasizing the need for mindfulness and positive outcomes in questioning techniques.

Deep dives

The Value of Asking Good Questions

Asking good questions serves multiple purposes, such as obtaining information, building relationships, generating ideas, and coaching. By asking well-crafted questions, individuals can signal their interest, value the perspectives of others, and foster deeper connections. Effective questioning can break through surface-level discussions and encourage introspection, leading to growth and change.

3 Killer last question

01:20

The Power of Asking Impactful Questions

01:26

1 Asking questions, why do they matter?

01:14

Introduction

2min

The Power of Asking Questions

5min

Avoiding Responsibility in Choosing a Restaurant and the Influence of Tone in Question Asking

2min

The Importance of Tone in Asking Questions

10min

The Value of Asking Questions in Communication

5min

The information you receive is only as strong as the questions you ask.

This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”

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Matt Abrahams >>> LinkedIn

Chapters:

(00:00) Introduction to the Episode and Guest

(01:47) The Role and Importance of Questions

Debra Schifrin discusses the various goals and purposes of asking questions, such as getting information and building relationships.

(02:36) Questions in Building Relationships and Coaching

Focus on how questions help in building relationships and their use in coaching and mentoring.

(04:41) Negative Aspects of Question Asking

Discussion about the darker goals of asking questions, like intimidation or avoiding responsibility.

(06:57) The Impact of Tone in Question Asking

Examination of how tone can significantly alter the perception and effectiveness of questions.

(08:19) Creating Effective Questions

Strategies for formulating good questions, emphasizing the use of value-related words.

(10:10) Advice for Business Leaders on Question Asking

Guidance for leaders on the importance of bravery in asking questions and being open to unexpected answers.

(11:53) Context and Best Practices in Question Asking

The relevance of context in questioning and best practices rooted in a mindset of curiosity.

(15:25) Debra Schifrin's Secret Weapon in Questioning

Schifrin's "killer last question" technique and its effectiveness in eliciting insightful responses.

(17:19) Experiment with Different Questioning Styles

An experiment demonstrating the impact of different ways of asking questions on the responses received.

(19:00) Wrap-up and Final Questions

Concluding part where Matt asks Debra Schifrin his three standard questions for all podcast guests, focusing on communication advice, admired communicators, and successful communication ingredients.

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