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NARPM Radio
Never Lose a Customer Again: Customer Service vs. Customer Experience
May 31, 2022
01:05:48
Do you know the difference between customer service and customer experience? Do you have challenges between sales and operations? Do you lose clients due to unhappiness? Pete Neubig, MPM® RMP®, interviews Joey Coleman, author of the bestselling book Never Lose a Customer Again. Learn how you can reduce churn and never lose a customer!
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Discover
highlights
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