TED Talks Daily

How to support witnesses of harassment and build healthier workplaces | Julia Shaw

Jun 4, 2020
Julia Shaw, a research associate at University College London and co-founder of Spot, dives deep into the psychology of bystanders in workplace harassment. She discusses why witnesses often hesitate to speak up and shares encouraging strategies to empower them. Shaw emphasizes the vital role of collective social identity in fostering intervention and creating supportive work environments. Her insights highlight the emotional toll on witnesses and propose actionable steps organizations can take to cultivate a healthier, more inclusive workplace culture.
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ANECDOTE

Julia Shaw's Experience

  • Julia Shaw shares her personal experience of workplace harassment.
  • She highlights the feeling of reporting paralysis and the desire for someone to speak up.
INSIGHT

Witnesses are Common

  • A study by Spot revealed that 93% of harassment victims report having at least one witness.
  • Harassment and discrimination often occur in the presence of others.
ANECDOTE

Starbucks Incident

  • Two women witnessed and filmed a racially charged incident at Starbucks.
  • Their bystander intervention led to Starbucks implementing bias training.
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