In the spring of 2020, the way we worked changed. It might not have been pretty and look at what we accomplished. Heather McGowan tells Kevin the relationships between individuals and organizations changed. More people are asking where work fits in their lives. As such, leaders need to shift their perspectives and become more empathetic. By developing empathy, leaders can better understand themselves and connect with their team, customers, and stakeholders, leading to greater collaboration, innovation, and success.

Key Points

• Heather McGowan discusses the Future of Work. 
• She talks about workplace trends and what leaders need to know about their team’s perspective. 
• She shares the 4 shifts in leadership. These include a shift in mindset, culture, approach, and behavior.

Meet Heather

• Name: Heather McGowan
• Her Story: Heather E McGowan is the co-author with Chris Shipley of The Adaptation Advantage and the latest book, The Empathy Advantage. She is one of the leading voices on the Future of Work. McGowan is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss.
• Worth Mentioning: Heather is transforming mindsets and entire organizations around the globe with her message about how the next phase of work will focus on continuous learning and how leadership must shift to guide these expeditions. Her groundbreaking approach to learning has made employees more fulfilled and innovative, leaders more potent and empathetic, and businesses more effective at reaching their goals in a rapidly evolving market.
• http://www.heathermcgowan.com/
• https://www.linkedin.com/in/heathermcgowan
• https://twitter.com/heathermcgowan

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Book Recommendations

• The Empathy Advantage: Leading the Empowered Workforce by Heather E. McGowan and Chris Shipley
• The Day They Shook the Plum Tree by Arthur h.lewis
• by Charles Slack