

Handling Last Minute Changes on Install Day
Jun 24, 2025
The hosts share candid experiences about the challenges of last-minute job changes in plumbing and heating. They discuss handling unexpected problems and the importance of communication when under pressure. A spotlight on exciting water heater rebates reveals financial incentives for homeowners looking to upgrade. The episode also humorously navigates the quirks of installation difficulties, emphasizing teamwork and adaptability in the field. Listeners get a taste of the daily realities and surprises that professionals face on the job.
AI Snips
Chapters
Transcript
Episode notes
Heat Pump Water Heater Fit Issue
- Andy Mickelson shares a story about a heat pump water heater that didn't fit the intended space on install day.
- They decided to cancel the install last minute to avoid worsening the situation and to rethink a better solution.
Don't Force Installations
- Avoid forcing oversized equipment into tight spaces to prevent complicating the job and damaging customer trust.
- Communicate transparently with homeowners if you must delay or rethink installation plans.
Impact of Heat Pump Water Heaters
- Heat pump water heaters impact indoor air quality and must be ducted properly.
- Future installations will likely involve venting the unit outdoors to manage humidity and comfort.