Mo asks Scott Winter: When was the moment that you realized that business development was great?

Scott started his career off in sales with LexisNexis and that developed into a role in consulting. Eventually he made the switch to a product management position with Interaction where he focused on CRM and client relationships.
Interaction is the world’s largest CRM system for law firms and by coming up in that environment, Scott learned a lot about the technical aspects of the software which helped him better serve his clients.
Scott had the typical mindset about sales in college that most people have, but he reframed his perspective after getting some actual experience in sales positions.
The one key moment when Scott realized that business development was a powerful tool for growth was after having a simple conversation with someone on a plan. Just listening carefully and remembering what he learned blew that person away when they met again many months later.
Scott has a knack for having a conversation on any subject and being able to find a point of connection. He also tends to add notes in his phone of a particularly interesting detail (powerlifting, ironman training, etc.) and makes use of his CRM to keep track of everything.
Remembering details about someone is an art and a science, but there are tools you can use to make it easier.

Mentioned in this Episode:

#514 - Bénédicte Savoy über Raubkunst & Kolonialismus