Per My Last Email The Unwritten Rules of Work Communication
Sep 16, 2024
Celeste Headlee, an award-winning journalist and communication expert, joins the hosts for an eye-opening discussion on workplace communication. They tackle the etiquette surrounding Slack and Teams and ponder whether these tools hinder effective communication. Celeste offers insights on when email is essential and argues for thoughtful messaging strategies. The conversation also highlights how to maintain a positive work culture, especially in remote settings, and the importance of in-person communication for impactful exchanges.
AI Snips
Chapters
Transcript
Episode notes
Slack's Strengths and Limitations
- Slack excels in quick, informal communication but struggles with nuance and complex issues. Confusing channels for problem-solving creates communication pitfalls.
Slack Channel Exit Drama
- Leaving a Slack channel feels like standing up mid-meeting. It creates a dramatic yet normal moment in digital office culture.
Be Active and Celebrate on Slack
- Actively show up on Slack to reinforce your presence like coming into an office. Share team wins publicly to boost morale and your visibility.