The Real Cost of Car Theft at Dealerships – Security, Recovery, and Retention | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Dorian Jimenez, Owner-Dealer Operator of Classic Chevrolet OKC, and Chuck Stilwill, EVP of Ikon Technologies.

This episode of the Car Dealership Guy Podcast is brought to you by Ikon Technologies:

1. Ikon Technologies - Ikon Technologies delivers a connected vehicle program for dealers that maximizes Customer Lifetime Value by driving sales efficiency and securing non-cancellable PVR on your front end while delivering an average of 50 additional customer-pay ROs every single month for your service bays. At NADA 2026 in Las Vegas, visit Stand 1763 West to see the benefits for yourself and take your chance to roll the dice to win a Rolls-Royce (terms and conditions apply; no purchase necessary). Plus, as an exclusive offer for listeners, mention “Car Dealership Guy” when you sign up at NADA to have your entire initial installation fee waived—book your demo today at http://www.ikontechnologies.com/CDG

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Topics:

00:47 Dorian's journey from GSM to owner?

02:34 Biggest theft challenge at Chevy store?

03:39 Sting operation against drug cartel?

08:57 Best practices for protecting inventory?

19:36 How battery monitoring helps dealers?

20:14 Speed alerts improve customer compliance?

22:01 Insurance benefits of speed policies?

22:57 Using customer data for upsells?

25:21 Key dealer benefit of connected data?

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