Hospitality Daily Podcast Why "Giving a ****" Is Non-Negotiable for Leadership and Excellence in Hospitality - Dina Belon, Staypineapple
5 snips
Sep 27, 2025 Dina Belon discusses the vital importance of genuinely caring in leadership. She emphasizes how aligning personal values with company purpose fosters belonging and commitment. The conversation highlights the role of experiential architecture in crafting memorable guest experiences. Dina also addresses holistic sustainability, combining human connection, environmental care, and business success. Lastly, she advocates for leaders to embody their beliefs to inspire their teams and cut through the industry's noise for authentic connections.
AI Snips
Chapters
Transcript
Episode notes
Make Caring Non-Negotiable
- Caring deeply—"giving a shit"—is non-negotiable for hospitality leadership and excellence.
- Leaders must believe their work matters before asking teams to believe and act.
Purpose Connects Work To Meaning
- Purpose links daily work to making a positive impact on people and defines organizational identity.
- When individual purpose aligns with organizational purpose, employees find a home and lasting engagement.
Designing Spaces For Memory
- Dina describes building resorts and designing experiential architecture to stage memory-making moments.
- She used examples like leaving a badminton set out so guests spontaneously create memories.