In this episode, Nikheel Advani, co-founder, chief operating officer, and principal at Grace Bay Resorts in Turks and Caicos, shares insights on how wellness and first impressions create an unforgettable guest experience. Listen now to learn about:

The importance of first impressions in hospitality
How Grace Bay Resorts integrates wellness into the guest experience
The therapeutic value of nature and beach walks
The role of wellness coaches in enhancing guest relaxation
Strategies for encouraging family bonding and meaningful conversations
The impact of digital devices on family interactions and how to mitigate it
Innovative wellness programming ideas for luxury hotels

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

How Our Beach Walk Arrival Sets The Stage for Wellness - Nikheel Advani, Grace Bay Resorts