I'm going to be honest with you...this episode is much longer than our usual ones because the topic was just too great. Can you believe there is actual EVIDENCE for patient communication?  Josh Satterlee, DC sums it up for us in today's episode to discuss how to improve this skill set immediately, how being a good communicator can prevent a provider from being sued, and how best to apologize to a patient in the event of an error or mistake in practice. You won't want to miss this one!

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