Practical Founders Podcast

#171: Lessons from a 9-Year Bootstrap Journey to a Private Equity Exit - Dharshan Rangegowda

Nov 21, 2025
Darshan Rangegowda, founder of ScaleGrid and former Microsoft engineer, unveils the secrets behind his journey of bootstrapping a successful database-as-a-service company. He emphasizes the importance of support as a growth strategy, revealing how deep customer engagement informed product innovation. Darshan shares insights into leveraging SEO for sustainable growth and the value of targeting edge users before pursuing enterprises. He discusses the unsolicited offer that led to his company's exit, offering key takeaways for aspiring entrepreneurs looking to navigate the challenges of bootstrapped growth.
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ADVICE

Start At The Developer Edge

  • Start by selling to individual developers and small teams before targeting enterprise buyers.
  • Let product, support, and marketing mature for years so enterprises will come to you instead of you chasing them.
INSIGHT

Match Developer Buying Behavior

  • Developers prefer asynchronous help like live chat and documentation over phone sales.
  • Building tools and content that answer 'I'm stuck' queries maps precisely to developer buying behavior.
ANECDOTE

Built Slow Query Analyzer From Tickets

  • ScaleGrid built a slow query analyzer after countless support tickets about slow databases.
  • Showing developers the slow queries produced instant 'aha' moments and guided follow-up help.
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