Outcomes Rocket From Challenges to Solutions: Fostering Well-being Amidst Workplace Violence with Milla Felder, Vice President for Wellbeing at Advocate Health
If your team faces challenges regarding their wellbeing, the outcomes you deliver will be affected.
In this episode, Milla Felder, Vice President for Wellbeing at Advocate Health, discusses workplace violence in healthcare. Milla highlights the impact of individual and organizational responses to violence, which not only affect the immediate aftermath but also long-term well-being and team dynamics, stressing the significance of personalized care and allowing the affected person to control their recovery process. Milla mentions that although critical incident stress debriefing was in high demand in 2000, they found out that depending on how it's done and what the goal is, it could retraumatize someone, causing them PTSD. Finally, she emphasizes the need for a collective effort to address workplace violence and create a safe and supportive healthcare environment.
Tune in and learn how trauma-informed care can play a crucial role in preventing and mitigating the impact of workplace violence, and foster a culture of well-being and support in healthcare!