The Skift Travel Podcast Uber CEO Dara Khosrowshahi on Super Apps, AI and Uber Teens
Oct 26, 2023
Uber CEO Dara Khosrowshahi discusses Uber's burn rate, AI, Uber Teens, and becoming a super app. They also talk about the importance of Uber Eats, profitability through growth, targeted advertising, credit cards, and career compounding.
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Profit Through Scaling Not Take Rate
- Uber's profitability will mainly come from scaling the business at current or lower take rates.
- Keeping costs stable while growing transactions rapidly drives incremental profitability to the bottom line.
Uber's Go Get Operating System
- Uber evolved from primarily transportation to a balanced 50/50 split with delivery post-pandemic.
- This transformation created a "go get" operating system for daily consumer needs.
AI Personalizes Uber Experience
- Personalized AI algorithms tailor Uber's offerings based on user context like time and location.
- This personalization increases consumer engagement and loyalty by predicting needs throughout the day.