Sex questions, angry patients, and a staff meeting joke gone wrong — welcome to dentistry.

In this episode, the DPH coaches share the weird, unexpected, and straight up awkward moments that have tested their leadership and their staff. Their stories highlight how you can respectfully handle uncomfortable situations in your practice and continue to lead even when things get messy.

Topics discussed:

Henry’s awkward break room moment
How to handle explicit questions from patients
The joke that taught Paul a lesson
How to talk to employees about co-workers’ complaints
Running into former employees outside the practice
What to do when a patient gets out of control
The “nice to doctor, rude to staff” patient
Holiday party chaos and how to control it

This episode was produced by Podcast Boutique https://www.podcastboutique.com

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Owners Only: What To Do When Things Get Weird