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Scaling Up Business with Bill Gallagher
Are Broken Workflows Holding Back Your Business?
Jan 14, 2025
Discover how broken workflows lead to chaos in business. Hear a gripping tale of a leadership challenge that turned a cash-flow crisis around. Learn about the vital role of collaboration and hard truths in rebuilding processes. Explore how syncing sales with operations can boost efficiency and drive success. This insightful guide offers practical strategies to streamline processes and enhance overall company performance.
06:02
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Quick takeaways
- Broken workflows can lead to operational chaos, highlighting the need for collaborative solutions to rebuild processes for efficiency.
- Interdepartmental cooperation is essential, as aligning sales and operations strategies can significantly improve cash flow management and overall effectiveness.
Deep dives
Identifying Process Breakdowns
Core processes can break down and lead to significant issues within a business, often impacting various departments. A case study highlighted how an organization struggled with delays in processing sales orders after trade shows, which stemmed from a bottleneck in the workflow between order entry and fulfillment. The solution involved implementing changes that allowed multiple employees to process orders simultaneously, rather than relying on a single individual. Additionally, redesigning the order forms addressed issues related to data entry errors, ultimately enhancing efficiency across the organization.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode