How to Be Awesome at Your Job

1002: How to Inspire Great Performance and Increase Team Satisfaction with Anne Chow

Oct 14, 2024

41:50

Snipd AI

Anne Chow, former CEO of AT&T Business and a trailblazer in corporate leadership, dives into the transformative power of inclusion in the workplace. She discusses how excessive busyness can hinder success and why the reliance on consensus may not be beneficial for teams. Chow shares insights on leading diverse teams and the importance of personal responsibility for driving performance. She also touches on the challenges women face in the workforce and advocates for aligning career development with employee aspirations to enhance motivation.

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Quick takeaways

Busyness can undermine strategic thinking, thereby limiting the potential for significant results and opportunities within organizations.

Inclusion enhances team dynamics by fostering diverse perspectives, leading to better insights and innovative solutions that drive success.

Deep dives

The Perils of Busyness

Busyness can often detract from the potential for impactful work, as excessive focus on daily tasks can inhibit strategic thinking. Individuals and organizations may find themselves overwhelmed, leading to a lack of alignment between their efforts and their ability to achieve significant results. The emphasis should instead be placed on maximizing performance through thoughtful priorities that drive meaningful outcomes. Recognizing when to step back and reassess workload can illuminate opportunities for greater impact that might be overlooked in the frenzy of busyness.

Intro

2min

The Power of Inclusive Leadership

24min

Navigating TikTok and Flexibility in Leadership

8min

Balancing Performance Management with Career Development

3min

Embracing Personal Responsibility for Positive Change

3min

Empowering Women and Life Balance

4min

Anne Chow demonstrates how embracing inclusion enhances performance and transforms workplaces.

— YOU’LL LEARN —

1) Why busyness destroys opportunities

2) How inclusion boosts success

3) Why consensus is over-rated

Subscribe or visit AwesomeAtYourJob.com/ep1002 for clickable versions of the links below.

— ABOUT ANNE —

As the former CEO of AT&T Business, Anne Chow was the first woman and first woman of color to hold the position of CEO at AT&T in 2019, overseeing more than 35,000 employees who collectively served 3 million business customers worldwide during her time there. She is currently the Lead Director on the board of Franklin Covey, serves on the board of 3M and CSX, and teaches at Northwestern University’s Kellogg School of Management.

• Book: Lead Bigger: The Transformative Power of Inclusion

• Book: The Leader's Guide to Unconscious Bias: How To Reframe Bias, Cultivate Connection, and Create High-Performing Teams

• LinkedIn: Anne Chow

• Website: TheAnneChow.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: How Will You Measure Your Life? by Clayton M. Christensen, James Allworth, Karen Dillon

• Study: Women in the Workplace by LeanIn.Org and McKinsey & Company

— THANK YOU, SPONSORS! —

• Jenni Kayne. Use the code AWESOME15 to get 15% off your order!

• LinkedIn Jobs. Post your job for free at LinkedIn.com/beawesome

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