It is the world of services today. Providing an excellent and differentiating service makes an organisation stand apart in the market today. Unless thought is put into making oneself unique in the sector, it amounts to the same, and there is no mechanism to pull the maximum customers.
The idea is to identify a key point one wants to focus on and attract the target customers accordingly. Well, why and how to do it? We have all your answers covered in today’s conversation with the leading educator for uplifting services, Mr. Ron Kaufman.
Ron Kaufman is a leading educator for the world’s uplifting service, performance, and building service cultures. He is an author of a bestseller, “Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”.
The Brand Called You