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Volunteer Nation

111. New Volunteer Orientation: What to Include, What to Leave Out

May 23, 2024
Tobi Johnson, an expert in volunteer management, shares insights on effective new volunteer orientation. She emphasizes addressing both informational and emotional needs, using confidence-building activities and inspirational storytelling. Tips include avoiding information overload, making unapologetic asks, and fostering commitment through thoughtful orientation processes.
24:32

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Podcast summary created with Snipd AI

Quick takeaways

  • Balancing informational and emotional needs is crucial in new volunteer orientation for a positive experience.
  • Including confidence-building activities and socialization opportunities can enhance volunteer commitment and engagement.

Deep dives

Creating a Balanced Orientation Experience

Designing a new volunteer orientation involves a delicate balance of what to include and exclude. It is crucial to understand that volunteers' needs differ from what organizational staff might assume they need. Offering the right blend of information and emotional support in orientation can set the tone for a positive volunteer experience. By focusing on both informational needs, such as logistical questions, and emotional needs, like alleviating social anxiety, organizations can create an engaging and supportive onboarding process for volunteers.

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