John G. Miller is the author of QBQ! The Question Behind the Question, Flipping the Switch: Unleash the Power of Personal Accountability, Outstanding! 47 Ways to Make Your Organization Exceptional and co-author of Raising Accountable Kids. He is founder of QBQ, Inc., an organizational development firm based in Colorado dedicated to “Helping Organizations Make Personal Accountability a Core Value.” A 1980 graduate of Cornell University, John has been involved in the training and speaking industry since 1986. He lives in Denver, Colorado with his wife, Karen.
In this episode, John and Cindra discuss:
- The story behind QBQ
- Why moment-to-moment discipline with your thoughts is important
- 3 guidelines for powerful questions
- 3 ways blaming negatively impacts organizations
- Powerful questions to ask yourself instead
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