20VC: The Memo: Keith Rabois and Ramp's Eric Glyman on Behind The Scenes at The Best Run Private Company on the Planet; The Tools, Tips, Secrets and Process That Drive Efficiency
May 3, 2024
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Eric Glyman, CEO of Ramp, and Keith Rabois discuss Ramp's efficiency secrets, speed of execution, strategic partnerships with Founders Fund & Khosla Ventures, challenges for the next 12 months, and the transition to a platform model. They explore strategic thinking, operational effectiveness, and the value of time management in business growth.
Focus on editing rather than writing as a CEO, emphasizing refining work and simplifying processes.
Ramp's success attributed to operational efficiency, automation, and valuable insights in scaling to $7.6 billion valuation.
Deep dives
CEO's Role as an Editor
It is crucial for a CEO to focus on editing rather than writing when overseeing a company. The metaphor of editing writing emphasizes the importance of refining people's work and simplifying processes. Constantly asking clarifying questions and focusing on root issues can indicate problem areas within the organization.
Success of Ramp as an Execution Machine
Ramp has achieved remarkable success, scaling to a $7.6 billion valuation by prioritizing operational efficiency and execution. The company's focus on automating expenses, streamlining workflows, and providing valuable insights has positioned it as a productivity and workflow solution, rather than just a corporate card provider.
Keys to Identifying and Supporting Founders
Identifying promising founders involves recognizing their unique talent and vision early on in the business development process. Support from investors like Coastal Ventures and Founders Fund can significantly impact a startup's trajectory. Building a strong team, strategic vision, and effective marketing are crucial elements for founders.
Future Vision and Impact of Ramp
Ramp envisions a future where all companies can achieve higher profitability and efficiency by utilizing their services. With a focus on saving time, money, and enhancing operational processes, Ramp aims to revolutionize finance management for businesses. By automating tasks, delivering strategic insights, and optimizing financial operations, Ramp's potential for growth and impact remains significant.
Eric Glyman is the Co-Founder and CEO of Ramp, America's fastest growing corporate card and finance automation platform. Under Eric’s leadership, Ramp has raised more than $1 billion in financing, with a valuation of $8.1 billion. Prior to Ramp, Eric co-founded Paribus, a price-tracking app to help consumers save money (acquired by Capital One). Ramp recently raised another $150 million series D round co-led by Founders Fund and Khosla ventures, with a post-money valuation of $7.65 billion.
Keith Rabois is a Managing Director @ Khosla Ventures and one of the most respected venture investors of the last decade. Keith has led investments in Stripe, Faire, Ramp, Affirm and many more. Prior to Khosla Ventures, Keith was General Partner at Founders Fund, where he led investments for Ramp, Trade Republic, and Aven.
In Today’s Episode with Eric Glyman and Keith Rabois We Discuss:
Behind Ramp’s Partnership with Founders Fund & Khosla Ventures
How did the first Founders Fund deal come to be? How was the first meeting?
What does Keith mean when he says Ramp has the “secret sauce” to be successful?
What are 1-2 things Keith thinks Eric is world-class at? What are 1-2 things Eric thinks Keith is world-class at?
How did the latest Khosla deal come to happen?
Ramp: The Fastest Executing Company on the Planet.
How is Eric so good at executing at Ramp? What is his biggest advice to founders on speed of execution?
What are Eric’s biggest challenges in the next 12 months at Ramp?
Why does Keith believe momentum is crucial for early stage startups? What are some easy ways founders can build momentum?
How does Eric think AI will accelerate Ramp and the world of finance?
Leadership Lessons From the Best Founders
What are Keith’s biggest lessons from Brian Chesky @ Airbnb?
What did Keith learn from Jack Dorsey @ Square about leadership?
What does Eric think founders today should build? What should they not build?
What did Eric learn from Keith on how founders should measure time & progress?
Hiring & Team Management
How did Ramp build a solid talent team? What did they do differently?
Does Keith & Eric believe it is better to hire externally or promote internally? What is the right balance?
Does Keith agree founders should hire & get out the way or micromanage?
How many direct reports does Keith think is enough?
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