In this episode, I talk to Marybeth, the founder of knowledgeOwl
Marybeth, the "Chief Executive Owl" at KnowledgeOwl, a company she unintentionally founded in 2015. Her passion for helping people led her from roles like camp counselor to "Director of Customer Happiness" at SurveyGizmo. When they thought of shutting down HelpGizmo, a knowledge base tool, Marybeth and co-founder Pete saw an opportunity and acquired it, giving birth to KnowledgeOwl.
Marybeth's expertise lies in knowledge management, customer support, and building people-first businesses. KnowledgeOwl focuses on crafting awesome knowledge base software, driven by customer feedback and sustained solely by its profits – no external investors. Join us to explore Marybeth's journey, KnowledgeOwl's evolution, and insights into creating customer-centric businesses.
Hosted on Acast. See acast.com/privacy for more information.
Remember Everything You Learn from Podcasts
