The Rest Is Money cover image

The Rest Is Money

51. Should businesses be owned by employees? - Dame Sharon White

Apr 21, 2024
Dame Sharon White, head of John Lewis, discusses running a business democratically, Treasury diversity issues, and cooperation with a secretive government. The episode is filled with insights on employee-owned businesses, crisis management during COVID-19, tough business decisions, and personal reflections on identity and heritage.
50:15

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Quick takeaways

  • Leadership in crisis requires rapid decision-making and adapting to unforeseen challenges.
  • Emphasizing the role of organizations in driving social mobility through skills development and apprenticeships.

Deep dives

Business Decisions Amidst Crisis

Facing the challenge of leading John Lewis through the COVID crisis shortly after becoming chair, Sharon White reflects on the difficult decisions made to close John Lewis stores and adapt to online business operations. The impact of COVID on retail posed extreme challenges, highlighting the significance of rapid decision-making and adapting to unforeseen circumstances.

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