Michael DePalma - How OpenText Empowers MSP Growth

Live from Pax8 Beyond with OpenText Michael DePalma on Trust, Verticalization, and the Three Million Ceiling

In this candid and energetic live session, Michael DePalma, VP of Business Development at OpenText, joins us to dive deep into what really drives MSP growth and why relationships, not contracts, are the ultimate differentiator.

Michael shares what makes OpenText's channel approach unique, from its month-to-month product model to its focus on hiring real MSP-experienced talent. We unpack the critical shift from working in the business to on the business, and how peer groups, vertical specialization, and defined product stacks are helping MSPs smash through the all-too-familiar $3M growth ceiling.

In this episode, we explore:

• Why OpenText doesn’t chase IPOs and how that gives partners more freedom and flexibility
• How to build high-leverage channel strategies through verticalization and deep community integration
• What every MSP should know about building scalable operations and achieving sustainable growth

If you're serious about scaling beyond lifestyle revenue and into high-impact channel success, this is the episode to tune into.

Connect with Michael: https://www.linkedin.com/in/michaeldepalma1/ 

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