The Official SaaStr Podcast: SaaS | Founders | Investors SaaStr 814: How to Build Top-Performing Sales Orgs with OpenAI's GTM Leader Maggie Hott
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Aug 6, 2025 Maggie Hott, GTM Leader at OpenAI with a rich background at Eventbrite, Slack, and Webflow, shares insights on building top-performing sales organizations. She emphasizes hiring exceptional talent and avoiding common pitfalls. Maggie discusses the art of delegation to nurture growth and the importance of flexible sales structures in the age of AI. Additionally, she unveils lessons from Slack's experiences with enterprise clients and the value of developing strong customer profiles to enhance sales strategies. A treasure trove of practical advice for leaders!
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Prioritize Exceptional Hires
- Hiring one exceptional person is more valuable than three average hires.
- Avoid rushing and compromising on hires to maintain high team quality.
Hire for Startup Fit
- Avoid the logo trap; big company brands don't guarantee startup readiness.
- Hire versatile generalists who thrive in chaos and avoid lone wolves early on.
Empower Your Team
- Give hires autonomy, encouragement, and tough love to maximize impact.
- An A team with a B idea outperforms a B team with an A idea.