The Modern People Leader: Forward-Thinking HR 142 - The Retention Revolution: Erica Keswin (Author, Speaker, & Workplace Strategist)
Erica Keswin, author of three WSJ best-sellers, workplace strategist, and podcast host, joined us on The Modern People Leader. This episode was recorded at O.C. Tanner's Influence Greatness.
She shared why we should be elevating and celebrating managers, examples of companies that are nailing onboarding, how to connect new hires to purpose as quickly as possible, and why talent mobility is so important.
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(0:40) Good news stories
(3:43) Where the idea for Retention Revolution came from
(6:23) Erica’s writing process
(10:19) The science and stories of connection at work
(12:43) Managers are having a moment so we need to elevate and celebrate them
(14:55) Onboarding, onboarding, onboarding: start as you mean to go on
(19:56) Managers are overburdened and undertrained
(23:47) Being a human professional is not an oxymoron
(27:34) Examples of how to connect new hires to purpose as quickly as possible
(29:39) Talent Mobility: from ladders to lily pads
(35:09) Higher “Churnover” is good
(37:06) Smart companies know how to get positive return out of employee churn
(40:20) Say goodbye to the lifestyles of the rich and flexible and hello to the flex for all
(42:55) The single biggest challenge Modern People Leaders are facing today
(43:30) Finding the sweet spot between tech and connect
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