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REAL AF with Andy Frisella
717. Q&AF: The Success Lag, Retaining Customers Vs Handling New Ones & Tackling Crabs In A Bucket Mentality
May 30, 2024
Andy Frisella tackles lag phases in success, balancing old and new customers, and handling toxic 'crabs in a bucket' mentality. The podcast covers embracing chaos for growth, managing customer service in tech repair, and achieving success through cultural alignment and personal growth.
42:55
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Quick takeaways
- To maintain success, self-assess actions objectively, focusing on improvement without self-deprecation.
- Balanced perspective allows for unemotional self-reflection, embracing mistakes as learning opportunities for personal growth.
Deep dives
Self-reflection and Coaching
Successful individuals self-assess their actions meticulously, calmly evaluating what went well and what could be improved after every interaction. This objective coaching approach allows for continuous improvement without self-deprecation. It involves acknowledging errors and strategizing on doing better next time, focusing on continual growth and learning from mistakes.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode