

717. Q&AF: The Success Lag, Retaining Customers Vs Handling New Ones & Tackling Crabs In A Bucket Mentality
7 snips May 30, 2024
Andy Frisella tackles lag phases in success, balancing old and new customers, and handling toxic 'crabs in a bucket' mentality. The podcast covers embracing chaos for growth, managing customer service in tech repair, and achieving success through cultural alignment and personal growth.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
Casual Banter on Beard Trims, Shin Sensitivity, and Aging Toughness
02:55 • 2min
Casual Conversation, Expectations, and Q&A Dialogue
05:01 • 2min
Embracing Chaos and Imbalance for Success
06:33 • 10min
Balancing Customer Servicing in a Growing Tech Repair Business
16:18 • 4min
Achieving Success Through Cultural Alignment and Personal Growth
20:43 • 22min