717. Q&AF: The Success Lag, Retaining Customers Vs Handling New Ones & Tackling Crabs In A Bucket Mentality
REAL AF with Andy Frisella
00:00
Balancing Customer Servicing in a Growing Tech Repair Business
The chapter explores the importance of managing attention between current and potential customers in a tech repair business, emphasizing the need to maintain high standards and customer satisfaction for both groups. It underlines the significance of aligning the team to effectively service and prioritize the needs of all customers.
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