Masters of Scale

Rapid Response: Loneliness at work, w/Noreena Hertz, author of The Lonely Century

Dec 29, 2022

Economist Noreena Hertz, a professor at University College London and author of The Lonely Century, dives into the pervasive issue of workplace loneliness. She highlights how loneliness hampers productivity and emphasizes the value of in-person connections over virtual ones. Noreena shares strategies for companies to combat isolation, advocating for kindness and community. She also discusses the dual role of technology in either fostering connection or exacerbating loneliness, urging businesses to prioritize mental health and authentic connections.

31:04

Episode guests

Noreena Hertz

AI Chapters

Episode notes

Intro

3min

The Impact of Loneliness on Society and Work

3min

The Loneliness Epidemic

14min

Tackling Workplace Loneliness and Entrepreneurial Dilemmas

4min

Tackling Workplace Loneliness

7min

Navigating Loneliness and Connection in the Workplace

7min

This is the loneliest century, says economist Noreena Hertz. Even before the pandemic forced us to stay home, loneliness was snaking its way through our lives, affecting everything from how we vote to how we work. Professor at University College London and author of the book, The Lonely Century, Noreena has some sage advice for businesses: about how less loneliness fuels more productivity, the bottom-line advantages of in-person connection over virtual interactions, and why values like kindness, community, and care are key to attracting and retaining talent. Technology is a double-edged sword, Noreena says, but we can use it to turn our isolation around, if we embrace the opportunity.

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