Don’t confuse demand creation with brand awareness

Sep 4, 2024

Guest

Mark Huber

Mark Huber from UserEvidence, Liam Moroney of Storybook Marketing, Sydney Sloan at G2, and Sam Kuehnle from Loxo dive into the nuances of brand awareness versus demand creation. They emphasize that understanding customer problems fosters authentic connections. The podcast highlights the critical need for clear messaging over jargon and using evidence to build trust. Moreover, the guests stress targeting genuine demand creation while avoiding the trap of confusing it with mere brand awareness for sustained growth.

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Episode notes

Intro

00:00 • 3min

Clarifying the Distinction Between Brand Awareness and Demand Creation

02:41 • 2min

The Art of Authentic Communication

04:37 • 3min

Brand Awareness vs. Demand Creation in SaaS

07:42 • 15min

Evolving Branding Strategies in Marketing

22:27 • 20min

Navigating Brand Strategy: Awareness vs. Demand

42:12 • 9min

Navigating Marketing Challenges and Insights from Chicago

51:02 • 2min

The TL;DR

Overwhelmed by the endless debate between brand awareness and demand creation?

Mark Huber (UserEvidence), Liam Moroney (Storybook Marketing), Sydney Sloan (G2), and Sam Kuehnle (Loxo) break down the real differences and why getting it right matters more than ever.

What’s working in B2B marketing:

FALLING IN LOVE WITH THE CUSTOMER
Understanding your audience isn’t enough. The best brands are fixated on solving customer problems, which drives authentic connection and loyalty.

What’s not working in B2B marketing:

CONFUSING BRAND AWARENESS WITH DEMAND CREATION
Lumping brand awareness and demand creation together is a mistake. Knowing when and how to leverage each is crucial for driving both immediate results and long-term growth.

The key takeaways

Customer-first focus: Fall in love with solving customer problems, not just promoting your product. This approach builds trust and positions your brand as a true partner in success.
Clear, direct messaging: Clarity beats cleverness every time. Make sure your brand message isn’t lost in jargon—be straightforward about what you offer and why it matters.
Evidence over opinions: In a market full of noise, hard proof stands out. Use data and real-world results to back up your claims, reinforcing trust with your audience.
Targeted demand creation: Move beyond broad brand awareness. Create targeted, meaningful demand by showing why your solution is the best choice for specific problems.
Long-term success: Don’t get lost chasing quick wins. Focus on building lasting relationships and sustainable growth by prioritizing high-quality engagement over vanity metrics.

The things to listen for
(00:00) Intro
(01:17) Why brand awareness and demand creation aren’t the same
(04:35) Love the problem more than the product
(07:22) How customer fixation drives successful marketing strategies
(11:08) The dangers of blurring brand and demand
(14:43) Why simplicity beats cleverness in messaging
(19:12) How data-driven marketing builds trust
(22:57) Targeting your ideal customer profile with demand creation
(27:36) Long-term growth strategies vs. chasing quick wins
(31:48) The role of evidence in building a trustworthy brand
(36:54) Key insights and final thoughts from the guests